Arrowquip | Cattle Equipment Customer Service Experts

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Customer Service

Solving Problems is our thing.

At Arrowquip, we're in the business of solving farmers' problems. We adhere to the highest standards across the board and never settle for less. There are no compromises from our cattle handling equipment to our staff and valuable partners, and only the best will do. If, for whatever reason, an issue arises with your equipment, we will solve it as quickly as possible, so you can get back to working your cattle.

Are you also a problem solver? Below are several resources that you might find helpful if your cattle handling equipment isn't quite working the way it should. If you need anything else, please feel free to reach out to us using your preferred method, and we'll do everything we can to help you get back to doing what you need to do.

Popular Resources

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Customer Service FAQs

If you have a product-information question, visit our Product FAQs Section.

How do I gain better access to the rib/shoulder for branding cattle in the squeeze crush? +

The Calf Restrainer Bar offers full access for the farmer when it comes to branding, banding, trimming or any other tasks you need unlimited access to complete. It is available as an option on all Arrowquip Cattle Squeeze Crushes.

Calf being restrained by calf restrainer bar in Arrowquip chute
Why is my cattle yoke gate sticking? +

More than likely, your head gate is in need of maintenance:

  • It may have been sitting in the elements too long and needs lubrication.
  • Make sure the bolts on the head gate hammer are only finger-tight.
  • Check shaft for burrs. If there are burrs present, lightly sand them down and rotate the shaft.

The video below may help you with your head gate issues.

If you still require assistance, please contact Arrowquip Client Care.

Why is my cattle yoke gate slipping? +

Your head gate may be slipping due to over-lubrication.

The video below may help you with your head gate issues.

If you still require assistance, please contact Arrowquip Client Care.

Why is my head scoop slipping? +

Your head holder may be slipping due to over-lubrication.

If you still require assistance, please contact Arrowquip Client Care.

Why is my head scoop sticking? +

Your head holder may be sticking due to need of maintenance.

If you still require assistance, please contact Arrowquip Client Care.

Product Manuals

Maintenance

Crushes & Mobile Systems

Yoke Gate & Head Scoop

Emergency Yoke Gate Release (Hip-Lock)

Handouts

Yoke Gate Lock Replacement

Head Scoop Lockbox Replacement Parts and Cleaning

Handouts

Stiff or Sliding Yoke Gate Troubleshooting

Handouts

Informational Handouts

If you have a non-urgent matter, feel free to reach out to the Customer Service Team using the form below. We will get back to you within 1-2 business days.